+ How do I know which service is best for me?
Where are you at in your writing journey? We have programs to help you at any stage - whether you're just starting out, stuck in the middle, or ready to pursue publication. Check out our homepage for quick navigation to each of our services.
+ Do I have a guarantee? How do I know I'll like Author Accelerator?
We offer a 7-day 100% money-back guarantee. If you're not blown away by your feedback and the program structure, we'll gladly refund your payment. This is extremely unlikely (check out our testimonials!), but rest assured that you'll get your money back if you're not totally satisfied.
+ Who will be reviewing and editing my work?
A dedicated, highly trained professional book coach hand-picked by Jennie Nash. All of our coaches have been trained on the editorial feedback system that Jennie developed, and hired for their ability to edit for mechanics, content, and flow, as well as their compassion toward writers. Our goal is to have the same coach work with you week by week and month by month. With vacations and unforeseeable situations, that could change, of course, but we work hard to avoid that. Meet our coaches!
Every professional editor works on the assumption that the writer owns the execution of their ideas. To do otherwise would be reckless and unconscionable. Copyright does not protect an idea, though; it protects the execution of that idea. A thousand writers could be writing about Abraham Lincoln or the zombie apocalypse or a haunted bullet train, but each of their stories would be different. So you can never really say that someone stole an idea, or used your idea. You can, of course, argue if someone literally steals your executed pages — and published writers report this as a problem with pirated material — but that is a very different thing than protecting an idea. No member of the Author Accelerator staff will ever use the execution of another writer's idea in any capacity without consent.
The 6-Day Writing Challenge
+ Does the 6-Day Writing Challenge include feedback from an Author Accelerator book coach?
No, our 6-Day Writing Challenge does not include feedback from one of our coaches. If you wish to receive feedback from a coach, please consider purchasing the Bring Your Book to Life: One-on-One Coaching course bundle.
+ What comes after the 6-Day Writing Challenge?
You will be invited to purchase the Bring Your Book to Life: One-on-One Coaching course bundle through our partner, Creative Live. The program includes the entire Write Your Book: Start Strong and Get It Done course and feedback from one of our book coaches on your assignments.
Write Your Book: Start Strong and Get It Done and Bring Your Book to Life: One-on-One Coaching via Creative Live
+ I haven’t written a single page, are the Write Your Book: Start Strong and Get It Done and the Bring Your Book to Life: One-on-One Coaching programs still for me?
Absolutely! That's what these programs are designed to do – get you started! To get a sneak peek at some of the assignments, join our free 6-Day Writing Challenge.
+ I’ve already started writing my manuscript, are the Write Your Book: Start Strong and Get It Done and the Bring Your Book to Life: One-on-One Coaching programs still for me?
It can be extremely helpful, no matter where you are in the writing process, to analyze your book and see whether there are weak spots, holes, or elements that need solidifying. To get a sneak peek at some of the assignments, join our free 6-Day Writing Challenge.
+ What does the Bring Your Book To Life: One-on-One Coaching course bundle include?
Upon purchase, you get immediate access to the Write Your Book: Start Strong and Get It Done course and the associated downloads. You complete the course and the assignments at your own pace. You will have six months, from the date of purchase, to submit your assignments to Author Accelerator for feedback from one of our coaches. Ready to get started? Purchase the Bring Your Book to Life: One-on-One Coaching course bundle today!
+ I purchased the Bring Your Book To Life: One-on-One Coaching course bundle, how do I submit my assignments for feedback?
The confirmation message you received from Creative Live includes details about how to submit your assignments. If you did not receive an email or have misplaced it, please email email@example.com and we will be happy to send you the instructions.
Basic Book Coaching
+ How does the membership work?
Think of your Author Accelerator membership like a gym membership. You pay a flat fee each month for access to your coach. Your membership gets you one round of feedback a week from your personal book coach, and you are allowed to send them up to 10 pages each week.
Our philosophy is that, if you pay for a membership each month, aren't you more likely to meet your deadlines, to get the most of out it? Of course! Our fixed monthly payments are designed to keep you writing, making your book stronger and getting the most out of your membership with us.
Unfortunately, if you aren't able to meet the maximum page count for your submissions, the remaining pages cannot be rolled over into the next month. Don't worry, though! Those page counts are simply guidelines. Any progress is good progress in our book!
+ What is the difference between Basic Book Coaching and Manuscript Accelerator?
Manuscript Accelerator offers much more than our Basic Book Coaching program, which has no phone or video-conference support, no ability to customize the program to suit your schedule or your output, no accommodation for vacations or emergencies, and no promise to yourself that you are in it for the long haul.
+ Can I see an example of the kind of editing my book coaching would be doing?
Of course! Just click here to download a sample edit.
+ Can I send in more pages than my weekly limit?
You have the option of purchasing up to 10 extra pages a week. You can do this on an as-needed basis. The purchase button appears in your submission-day calendar invitation.
If you want to write at a faster clip consistently, you can sign up for our Manuscript Accelerator program and talk with your coach about how many pages to send in each week.
If you want to submit fewer pages than the page limit on any given week, that's just fine. Some weeks are like that — and we applaud forward momentum of any kind! The price remains the same for any amount of pages fewer than the limit.
+ Why only 10 pages?
If a reader isn't immediately grabbed by the story (the real story, the whole story) in the first 10 pages, they're never going to get to page 50. You can't hook your reader by what happens in Chapter 12 or 25 or 37. You have to hook them from the start and at every point throughout. One of the things an editor looks for is that engagement with your audience.
Some insider info: An agent will usually read less than FIVE pages before making a decision. You have to hook them fast!
The Basic Book Coaching program is designed to be an affordable way for writers who feel fairly strong about their book structure to get chapter-by-chapter feedback, either as they are writing an initial draft or as they are working on a revision. We can do a lot of good work going 10 pages at a time. Sometimes that work involves ripping things apart and putting them back together — which can be a frustrating process, to be sure. But again, it has proved very useful for writers who have never had the experience of working with a professional editor.
If you're thinking that you would like a book coach to read your entire manuscript from start to finish and provide insight on the overall story before you dig in to fixing it, click here for more information.
+ What if I absolutely MUST send in more than 10 pages?
If you truly need to send in more pages than your allotted 10 pages, you can utilize our "I'm on Fire!" payment option. It's $50 for up to 10 more pages and goes up in increments of 10. You can find the payment link here. Just make sure you've talked to your coach about the extra pages so they aren't blindsided!
+ Who will be reviewing and editing my work?
A dedicated, highly trained professional book coach hand-picked by Jennie Nash. All of our book coaches have been trained on the editorial feedback system that Jennie developed, and hired for their ability to edit for mechanics, content, and flow, as well as their compassion toward writers. Our goal is to have the same book coach work with you week by week and month by month. With vacations and unforeseeable situations, that could change, of course, but we work hard to avoid that. Meet our coaches!
+ What can I expect to receive from my book coach?
One of our book coaches will look over the pages you submit each week and offer both developmental (big-picture) editing and detailed suggestions right on the page. Edits could be as broad as restructuring a scene or working on dialogue, or as small as clarifying pronoun usage. Your feedback will always be a mixture of both.
Now keep in mind that your book coach won't be making line-by-line comments on your work. That would be overwhelming for both of you, and is more in line with what a one-on-one, private book coach might do. We try each week to pick out the most important elements to focus on, since this isn't an intensive line-editing or proofreading service.
+ What if I miss a weekly deadline?
Never fear – life happens! If you ever think you'll be late submitting your work, just email your book coach letting them know they shouldn't expect your submission at the normal time. If you think you just need a few hours to get it done, ask them if they can accommodate you submitting it up to a day late. Any later than that, though, and we enter no man's land where submissions are lost and coaches start going crazy. So if that's the case, just hold your work until your next submission day.
Also, realize that accountability is a big part of the value of the program. If you miss a submission deadline, you can expect an email from your coach asking for your pages. With Accelerator, you have to hit your deadlines (just like working with a publisher).
And always remember that the 72-hour window for receiving feedback starts when you hit the "send" button.
+ Can I pause my membership?
Think of Author Accelerator like a gym membership for your book. If you pay for a membership each month, aren't you more likely to go to the gym to get the most of out it? Of course! Our fixed monthly payments are designed to keep you writing, making your book stronger and getting the most out of your membership with us.
To keep with the gym metaphor: While you can pause your coaching program, you can only do so for a month at a time. We don't want you falling into a trap of taking short breaks — that sounds more like procrastination. And we're all about accountability!
Of course, we know life is crazy and unpredictable, and we understand if something comes up that needs to be a priority over your writing. You can pause your program for a minimum of one month and come back whenever you're ready, at exactly where you left off in your rough draft. And we won't take your money during the break.
+ What happens after I finish my rough draft?
Options, options, options!
Option 1: You can choose to revise your draft in the same way you wrote it with us – with weekly editorial feedback. You can choose to stay with the same book coach, or work with someone new for a fresh perspective on your book. If you decide you'd rather not continue with accountability and feedback and want to go your own way to revise, that's fine too, of course. We would understand, and the pain would subside eventually.
Option 2: We offer a full-manuscript edit or evaluation, where one of our book coaches reviews your rough draft front to back and makes structural and developmental suggestions and edits. This can be done before or after you go through the revision process (or both!) For more information, click here.
+ How many pages can I have reviewed?
Our evaluations are priced by tier:
- Up to 100 pages – $400
- Up to 200 pages – $500
- Up to 300 pages – $600
- Up to 400 pages – $700
- 400+ pages – $800+
+ What kind of feedback will I receive?
Your book coach will use our Author Accelerator 10-point checklist to evaluate your manuscript and offer suggestions. They'll look for things like narrative drive, tone and voice, dialogue, mechanics, and the "why" behind your characters' motivations or the point of your book. You will receive a 2- to 3-page summary of their biggest findings and suggestions for how to move forward and strenghten your manuscript.
+ How long will it take to get feedback?
It depends on the number of pages you've submitted:
- Up to 100 pages – 2 weeks
- Up to 200 pages – 2-3 weeks
- Up to 300 pages – 3-4 weeks
+ Can I ask questions about my feedback?
Unfortunately, a manuscript evaluation doesn't include time to talk with your book coach about their feedback – that's by design so that we can keep the cost low. If you're interested in more back and forth with your coach, check out our Manuscript Accelerator program or Manuscript Edits. The coaching allows for ongoing email communication with your book coach, and the edit includes a phone call with your book coach after you receive their feedback.
+ How many pages can I have reviewed and what is the price?
As many as you like! The price is $5 per page.
+ What kind of feedback will I receive?
Your book coach will use our Author Accelerator 10-point checklist to evaluate your manuscript and offer suggestions. They'll look for things like narrative drive, tone and voice, dialogue, mechanics, and the "why" behind your characters' motivations or the point of your book. You will receive in-line comments on specific sections of your book, as well as a comprehensive summary of its strengths and weaknesses. Your coach will also include suggestions for how to move forward and strengthen your manuscript. You'll have the chance to talk with your coach by phone after you receive their feedback to ask them any questions.
+ How long will it take to get feedback?
It depends on the number of pages you've submitted, but we aim to return all feedback in 5-6 weeks.
+ Can I ask questions about my feedback?
Yes! You can ask your book coach any questions you have about their feedback after you review it. The manuscript edit comes with one follow-up email exchange (one email from you with your questions, and one response from your coach with their answers) OR a phone call (approximately 1 hour). You can let us know which method you'd like to use. If you'd like ongoing email communication with your book coach, we recommend our Manuscript Accelerator program.
+ Can I advertise with Author Accelerator?
Yes! We are now taking advertising submissions for our newsletter. Contact firstname.lastname@example.org for more information.
+ Do you accept guest posts on you No Blank Pages blog?
We are always delighted to feature guests on our blog. Contact us at email@example.com to pitch your post!
+ Are you looking for any partnerships at Author Accelerator?
We have very strict policies on who we partner with but we're always willing to hear a pitch! Contact us at firstname.lastname@example.org to get the ball rolling.
+ What kind of technical support do you offer?
We'll be honest. We are not technical support experts. As a result, we are able to provide minimal technical support to resolve any issues you might have accessing our courses and our materials. Beyond the areas covered below, we are unable to help you troubleshoot your specific issue. If you are having problems that extend beyond those covered below, we encourage you to contact support for the specific program or device you are using.
General Browser Issues
- Make sure you are using the most up-to-date version of your preferred browser. Click here to learn how.
- Clear your browser's history. Click here to learn how.
- Clear your browser's cache. Click here to learn how.
- Close all the applications on your computer and restart your computer.
Problems Opening Files
- How to resolve the problem "Word experienced an error trying to open the file" when opening a Word 2007/2010 file
- Fix 'The file cannot be opened because there are problems with the contents'
- Troubleshoot problems opening PDFs
How to Unzip Files
Support for the Programs We Often Use