General Questions

+ How do I know which service is best for me?

Where are you at in your writing journey? We have programs to help you at any stage - whether you're just starting out, stuck in the middle, or ready to pursue publication. Check out our homepage for quick navigation to each of our services.

+ Do I have a guarantee? How do I know I'll like Author Accelerator?

We offer a 30-day, 100% money-back guarantee. If you're not blown away by your feedback and the program structure, we'll gladly refund your payment. This is unlikely (check out our testimonials!), but rest assured that you'll get your money back if you're not totally satisfied.

+ Who will be reviewing and editing my work?

A dedicated, highly trained professional book coach hand-picked for our team by Jennie Nash. All of our coaches have been trained on the editorial feedback system that Jennie developed, and hired for their ability to edit for mechanics, content, and flow, as well as their compassion toward writers. Our goal is to have the same coach work with you week by week and month by month. With vacations and unforeseeable situations, that could change, of course, but we work hard to avoid that. Meet our coaches!

+ What is your privacy policy concerning my manuscript? How do I know my material is protected?

Every professional editor works on the assumption that the writer owns the execution of their ideas. To do otherwise would be reckless and unconscionable. Copyright does not protect an idea, though; it protects the execution of that idea. A thousand writers could be writing about Abraham Lincoln or the zombie apocalypse or a haunted bullet train, but each of their stories would be different. So you can never really say that someone stole an idea, or used your idea. You can, of course, argue if someone literally steals your executed pages — and published writers report this as a problem with pirated material — but that is a very different thing than protecting an idea. No member of the Author Accelerator staff will ever use the execution of another writer's idea in any capacity without consent.

The Writing Challenge 

+ Does the Writing Challenge include feedback from an Author Accelerator book coach?

No, our Writing Challenge does not include feedback from one of our coaches. If you wish to receive feedback from a coach, please consider checking out our coaching programs.

+ What comes after the Writing Challenge?

You will be invited to check out our workshops and coaching programs to get feedback on your work!

Manuscript Accelerator

+ What is the difference between Manuscript Accelerator and Manuscript Accelerator VIP?

Manuscript Accelerator VIP offers more than the standard version of the program, including twice as many live sessions with your coach, unlimited email support, and the opportunity for customized assignments, sometimes between deadlines, as needed.

+ Can I see an example of the kind of editing my book coaching would be doing?

Of course! Just click here to download a sample edit.

+ Can I send in more pages than the deadline limit?

You have the option of purchasing extra pages for each deadline. You can do this on an as-needed basis.

If you want to submit fewer pages than the page limit for any given deadline, that's just fine! Remember, you are not paying for a certain number of pages – you are paying for access to your coach, regardless of how many pages you turn in for each deadline (since every writer is different). Any pages up to the limit that you “do not use” cannot be carried over into the next deadline. It's a "use it or lose it" thing. For each deadline, the page count is reset. So if you’re able to submit only 10 pages for one deadline, that's fine – it's good progress! But you do not then get to submit 30 pages for the next deadline; the limit is still 20 pages (25 in our VIP program).

+ Can I pause my program?

No. Deadlines expire one year after purchase date. Any unused deadlines cannot be recouped or applied to another program or service. But don’t worry – your coach will help you stay on track and hold you accountable to using all your deadlines!

+ What happens after I finish my rough draft?

Options, options, options!

Option 1: You can choose to revise your draft in the same way you wrote it with us – with regular editorial feedback. You can choose to stay with the same book coach, or work with someone new for a fresh perspective on your book. If you decide you'd rather not continue with accountability and feedback and want to go your own way to revise, that's fine too, of course. We would understand, and the pain would subside eventually.

Option 2: We offer a full-manuscript edit or evaluation, where one of our book coaches reviews your rough draft front to back and makes structural and developmental suggestions and edits. This can be done before or after you go through the revision process (or both!) For more information, click here.

+ Who will be reviewing and editing my work?

A dedicated, highly trained professional book coach hand-picked for our team by Jennie Nash. All of our book coaches have been trained on the editorial feedback system that Jennie developed, and hired for their ability to edit for mechanics, content, and flow, as well as their compassion toward writers. Our goal is to have the same book coach work with you week by week and month by month. With vacations and unforeseeable situations, that could change, of course, but we work hard to avoid that. Meet our coaches!

+ What can I expect to receive from my book coach?

One of our book coaches will look over the pages you submit and offer both developmental (big-picture) editing and detailed suggestions right on the page. Edits could be as broad as restructuring a scene or working on dialogue, or as small as clarifying pronoun usage. Your feedback will always be a mixture of both.

Now keep in mind that your book coach won't be making line-by-line comments on your work. That would be overwhelming for both of you, and is more in line with what a one-on-one, private book coach might do. We try each week to pick out the most important elements to focus on, since this isn't an intensive line-editing or proofreading service.

+ What if I miss a deadline?

Never fear – life happens! If you ever think you'll be late submitting your work, you may reschedule your deadline with your coach. If you think you just need a few hours to get it done, ask them if they can accommodate you submitting it up to a day late. Any later than that, though, and we enter no man's land where submissions are lost and coaches start going crazy. So if that's the case, go through your coach's formal rescheduling process.

Also, realize that accountability is a big part of the value of the program. If you miss a deadline, you can expect an email from your coach asking for your pages. With Accelerator, you have to hit your deadlines (just like working with a publisher).

And always remember that the 72-hour window for receiving feedback starts when you hit the "send" button.

Manuscript Evaluations

+ How many pages can I have reviewed?

Our evaluations are priced by tier:

  • Up to 100 pages – $400
  • Up to 200 pages – $500
  • Up to 300 pages – $600
  • Up to 400 pages – $700
  • 400+ pages – $800+

+ What kind of feedback will I receive?

Your book coach will use our Author Accelerator 15-point checklist to evaluate your manuscript and offer suggestions. They'll look for things like narrative drive, tone and voice, dialogue, mechanics, and the "why" behind your characters' motivations or the point of your book. You will receive a 2- to 3-page summary of their biggest findings and suggestions for how to move forward and strenghten your manuscript.

+ How long will it take to get feedback?

It depends on the number of pages you've submitted:

  • Up to 100 pages – 2 weeks
  • Up to 200 pages – 2-3 weeks
  • Up to 300 pages – 3-4 weeks

+ Can I ask questions about my feedback?

Unfortunately, a manuscript evaluation doesn't include time to talk with your book coach about their feedback – that's by design so that we can keep the cost low. We do have an option to purchase a coach's time to talk on the phone for a small fee. If you're interested in that, please contact us at accelerate@authoraccelerator.com. If you're interested in more back and forth with your coach, check out our Manuscript Accelerator program or Manuscript Edits. The coaching allows for ongoing email communication with your book coach, and the edit includes a phone call with your book coach after you receive their feedback.

Manuscript Edits

+ How many pages can I have reviewed and what is the price?

As many as you like! The price is $5 per page.

+ What kind of feedback will I receive?

Your book coach will use our Author Accelerator 10-point checklist to evaluate your manuscript and offer suggestions. They'll look for things like narrative drive, tone and voice, dialogue, mechanics, and the "why" behind your characters' motivations or the point of your book. You will receive in-line comments on specific sections of your book, as well as a comprehensive summary of its strengths and weaknesses. Your coach will also include suggestions for how to move forward and strengthen your manuscript. You'll have the chance to talk with your coach by phone after you receive their feedback to ask them any questions.

+ How long will it take to get feedback?

It depends on the number of pages you've submitted, but we aim to return all feedback in 5-6 weeks.

+ Can I ask questions about my feedback?

Yes! You can ask your book coach any questions you have about their feedback after you review it. The manuscript edit comes with one follow-up email exchange (one email from you with your questions, and one response from your coach with their answers) OR a phone call (approximately 1 hour). You can let us know which method you'd like to use. If you'd like ongoing email communication with your book coach, we recommend our Manuscript Accelerator program.

Other Questions

+ Do you accept guest posts on your No Blank Pages blog?

We are always delighted to feature guests on our blog. Contact us at contact@authoraccelerator.com to pitch your post!

+ Are you looking for any partnerships at Author Accelerator?

We have very strict policies on who we partner with but we're always willing to hear a pitch! Contact us at contact@authoraccelerator.com to get the ball rolling.

+ What kind of technical support do you offer?

We'll be honest. We are not technical support experts. As a result, we are able to provide minimal technical support to resolve any issues you might have accessing our courses and our materials. Beyond the areas covered below, we are unable to help you troubleshoot your specific issue. If you are having problems that extend beyond those covered below, we encourage you to contact support for the specific program or device you are using.

General Browser Issues

Problems Opening Files

How to Unzip Files

Support for the Programs We Often Use