Refund Policies

Basic Book Coaching (discontinued)

Author Accelerator offers a full seven-day money-back guarantee, effective on date of purchase, on our book coaching services from the start of the selected service. If you are not satisfied – for whatever reason – you may ask for your money back and it will be immediately refunded. After this seven-day period, no refunds will be given.

If you wish to take a break from our services, we can accommodate that for you. It is our policy that a break must occur at one-month intervals. I.E. If you wish to take a break in the month of September, it must be for a full month/30 day cycle and there are no “saving weeks.” So if you’re two weeks into your monthly cycle and wish to take a break, you cannot “save” or “hold onto” the two remaining weeks.

Manuscript Accelerator

We offer a 30-day cancellation window, effective on date of purchase. This means that within the first 30 days, you can cancel your participation in our Manuscript Accelerator program.

If you’ve paid upfront, you’ll receive a prorated refund (we will retain the cost of the first month and a $300 admin fee). 

If you have chosen to pay in monthly installments, you will be released from your payment commitment for the remaining 5 months, however, we will retain the cost of the first month and a $300 admin fee that will be charged to your account upon confirmation of cancellation.

PLEASE BE ABSOLUTELY SURE THIS IS THE RIGHT PROGRAM FOR YOU BEFORE YOU COMMIT!

We invest a lot of time and resources in your success even before you start. We do everything we can to ensure that this program is right for you, including a free 30-minute consultation to talk through the program logistics, robust FAQs that address key aspects of the program, and a team approach to evaluating your application materials so we can hand-match you with a coach we believe can best help you meet your goals.

We expect you to bring the same level of commitment to this work.  We have found that the biggest reason writers do not finish their manuscripts is because they fail to show up for themselves -- there is always a reason or an excuse for why they can’t commit. Our goal is to help you finish, which is why this program is structured the way it is. It’s very intentional. That’s why we do not honor cancellations after the first 30 days. 

Short-Term Coaching Programs

Includes: Inside Outline Coaching, Nonfiction Framework Coaching, Polish Your Pitch, Character Clinic Review, Character Clinic Bundle

We offer a seven-day money-back guarantee, effective on date of purchase, on our short-term coaching programs.

Once you have received feedback from your coach, even if it is within the seven-day window from date of purchase, we can accommodate only prorated refunds. We will retain the cost of the deadlines used and a $75 admin fee.

Upon refund, you will be removed from any associated online course.

Self-Paced Online Courses: Tier 1

Includes: Edit Smarter, Not Harder; How to Revise a Novel; How to Write a Query Letter; The Inside Outline; Navigating the Path to Publishing; Writing Course Bundle 2019

We do not offer refunds on these self-paced online courses.

Self-Paced Online Courses: Tier 2

Includes: Advanced Book Coach Training, all Book Coach Master Classes, Pitch Track courses, Self-Study: Story Genius Workshop

We offer a 14-day money-back guarantee, effective on date of purchase, on these self-paced online courses.

To be eligible for a refund, you must submit your request to contact@authoraccelerator.com along with your completed work for the first two modules of the course before your 14th day in the program.

  • We will also check to see that you have watched the available course videos.

  • No refunds will be provided after 14 days following your enrollment in the course. All refunds are discretionary, and eligibility is determined only after all requested items are submitted to our support team.

  • When a payment plan is available, if you opted for a payment plan and you do not request a refund by the end of the 14th day, you are required to complete the remaining payments of your payment plan according to our monthly schedule.

Deciding after you purchase that you can’t afford payments or deem the program too intense or just don’t want to do the course does NOT qualify you for a refund. PLEASE, PLEASE, PLEASE make sure you are 100% ready to take our course.

This refund policy is designed to give you seven days to try our program, get acquainted, and learn. If you do the work, put in your best effort, and feel that we haven’t delivered on our promise, we will issue a 100% refund.

We ask for the above evidence as we only want students who are willing to be present in the course and actually do the work. We are giving our 100% effort to provide the best and most effective learning environment possible, and want our students to have the same high standard. You owe it to yourself to give it your best!

Upon refund, you will be removed from any associated online course.

After this three-day period, no refunds will be given. 

Extended Workshops

Includes: Story Genius Workshop

We offer a 14-day refund policy on our extended workshops. You may request a refund for up to 14 days after you begin the course.

To be eligible for a refund, you must submit your request to contact@authoraccelerator.com along with your completed work for the first two modules of the workshop before your 14th day in the program.

  • We will also check to see that you have watched the available course videos.

  • No refunds will be provided after 14 days following the start of the course. All refunds are discretionary, and eligibility is determined only after all requested items are submitted to our support team.

  • If you opted for a payment plan and you do not request a refund by the end of the 14th day, you are required to complete the remaining payments of your payment plan according to our 1 payment per month schedule.

Deciding after you purchase that you can’t afford payments or deem the program too intense or just don’t want to do the workshop any more does NOT qualify you for a refund. PLEASE, PLEASE, PLEASE make sure you are 100% ready to take our course or workshop.

This refund policy is designed to give you 14 days to try our system, get acquainted, and learn. If you do the work, put in your best effort, and feel that we haven’t delivered on our promise, we will issue a 100% refund.

We ask for the above evidence as we only want students who are willing to be present in the course and actually do the work. We are giving our 100% effort to provide the best and most effective learning environment possible, and want our students to have the same high standard. You owe it to yourself to give it your best! 

Upon refund, you will be removed from any associated online course.

Weekend Workshops

No refunds will be offered for weekend workshops, so please be sure you are prepared for the payment and the work!

Writing Retreats

We offer a 30-day cancellation window. This means that within the first 30 days, you can cancel your participation in our writing retreat with a full refund, minus an admin fee.

 If you decide to cancel within 30-days of the start of the retreat, there are no refunds given, as it is unlikely that, due to the nature of the in-person retreats, we will be able to fill your seat.

 If you find yourself needing to cancel in the window between the two timeframes noted above, Author Accelerator will grant a 50% refund.  

Upon refund, you will be removed from any associated online course.

 Author Accelerator offers highly structured programs that are not right for all writers. Consequently, we reserve the right to refuse service to any prospective or existing customer if we feel the retreat isn’t the right fit for you. If the cancellation is on our part, we will honor a refund.